The insurance industry is witnessing tremendous challenges globally due to slow recovery from the financial crisis and growing competition. Insurers are under increasing pressure to improve profitability, customer satisfaction, retention and adherence to regulatory challenges.
We at Q Way look forward to eliminate inefficient back-office processing functions and to improve the quality of services and do business efficiently. We seek to help them innovate and transform operations with ease.
Why Q Way?
Q Way as a reliable partner for insurers addresses challenges in changing risk patterns and a competitive business environment. We are dependable in proactively conceptualizing solutions and delivering them with proficiency. Our expertise has delivered success to clients through business accelerators, consulting and flexible delivery models.
We have a highly qualified team of professionals to support insurance customers and are associated expertise industries training to support the need of our clients.
Life Insurance Solutions:
- New business: data entry, case handling, follow-ups, initial underwriting, superior underwriting, new business enquiries and billing
- Policy maintenance and servicing
- Agency licensing & on-boarding
- Customer service (contact center)
- Data management claims servicing
- Agency management
- Regulatory reporting
Health Insurance, Payers and Providers segment:
- Policy maintenance
- Claims administration
- Customer service
- Sharing information by services
- Mail services
General Insurance companies:
- Quoting processes
- Policy administration process
- Customer support
- Claims processing
- Contact center
At Q Way, we help insurers minimize risks and make better decisions across the entire life insurance span.